Line Pattern

JB-73 – Claims Manager – Personal lines schemes 

Excellent opportunity as an experienced Claims Team Manager to manage a small (with expectation that this will grow) you will be solely responsible for the leadership and direction of the team.


  • Managing a small team of Claims Handlers providing a cradle to grave claims handling service delivering a first-class customer service.
  • Will be responsible for the growth of the department, management of claims philosophy and continuous improvement.
  • Due to expansion and commitment to customers this is an exciting opportunity for any ambitious individual who strives to work in a fast-paced demanding environment.
  • Responsibilities will include team operational performance and ensuring proactive handling of cases throughout the business.
  • Also deal with complaint handling
  • Ensuring effective communications within the team


  • Looking for someone with proven people management experience in an Insurance claims environment.
  • You will be a good people manager who recognises the importance of great teamwork in achieving excellent operational results.
  • You will have the ability to communicate effectively and understand what a good working culture looks like.
  • Someone who will lead a team effectively and who has accountability for team operational performance, staff development & engagement and customer satisfaction.